...Iris from Engel and Volkers got the sale done. She came in and did excellent customer service. She took every phone call and question that I ever had on the sale. This was a forced divorce sale that the opposing party wanted listed well below the appraisal. Iris was able to keep me focused and realized the real value of the home that I personally built. I have to thank Iris for her due diligence in appreciating what I had built and keeping the sales price close to the appraised value. She had to work very hard to keep this sale...and came through with success. Love you Iris!! You know how to get things done!!

Faced with a looming divorce and navigating the Covid-19 pandemic, all while taking care of four kids who were in school, a home seller was put at ease by the professionalism and compassion exuded by her agent, Iris S. Griego. "Iris would check in to see if I still wanted to sell and she never pushed but kept asking me to make sure that selling my house was still my goal," the seller says. "After hearing how I was doing and the struggles I was going through, she always asked how she could help and usually came up with some creative ideas like a pizza party for my church family if they helped and movie tickets for my kids when they did." One of the biggest challenges for the seller was working with her soon to be ex-husband and Griego used her "politeness and knowledge to gain his trust and eventually he came on board." In addition, she brought in professional contractors who were instrumental in moving, cleaning, installing and restoring the home to get it ready to sell. The seller suffered a stroke during this process and Griego kept the process rolling while encouraging the seller to rest and focus on their health. Eventually, Griego helped comb through and complete all the necessary paperwork and fought for the best offer on the market to the relief of the sell. "She was more than the right, and best, professional for selling our house," the seller says. "She is a caring, thoughtful and considerate person who I feel turned out to be as close as a family member because of her compassionate nature. From the beginning, Iris brought exceptional knowledge and professionalism to my selling needs because she listened well and explained an overall plan that made sense and it was catered to what I was able to do. What I was most impressed with was her empathy and caring nature that she showed from the start and throughout this process."